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jldcards2@gmail.com

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jldcards2@gmail.com

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CUSTOMER SERVICE POLICY

Purpose:

This policy aims to help us provide our customers with the highest standards of service.

JLD Cards & Such LLC will:

- act in a professional manner and be polite at all times.

- deal with your inquiry promptly and explain if an immediate answer is not available.

- acknowledge your complaints and handle them in a professional and polite way.

Confidentiality:

Any information gathered or held on our customers will be stored securely and will not be shared or sold onto any third party.

Communication:

You can contact JLD Cards & Such LLC by email: jldcards2@gmail.com.

Our key performance target is to reply to all formal complaints; therefore we will promptly handle any complaints within a timely manner.

Access to information:

Information about our company can be seen on our website www.jldcards.com.

Customer satisfaction:

Your satisfaction as a customer of JLD Cards & Such LLC is very important.

We will do our best to make sure your needs are met in a timely manner.

© JLD Cards & Such LLC 2020. All Rights Reserved.